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Frequenlty Asked Questions.

Contact us with your requirements and we can take it from there. Our team will advice you on the best options for your print from the artboard and finishing. Simply fill in our form, email us at info@minervaprint.com or call us on 01204 397 522.

The quickest way to send artwork is to email us at info@minervaprint.com. If this file is larger then you can send a link to a shared cloud or file transfer and we will download your artwork. Please remember to save your file correctly using our print guidelines.

For the best print especially when printing large artwork, full colour or photographs, design software such as Photoshop is best to use as these are specifically suited to print, whereas if you were to use a text software such as Microsoft Word, this does not have a high enough resolution for full colour print. However, if it is just text we may be able to assist in printing a text based document.

We want you to get the best out of your investment and to avoid disappointment, we have put together print guidelines, so that our team can process your order quickly. We have outlined colour format, file formats, artwork and sizing for you to set your artwork correctly.

Customers who choose to check proofs via email do so at their own risk. On screen colours are not a 100% accurate representation of the final printed product. We strongly recommend all customers check a printed proof at our office as there is nothing we can doabout variations in colour on mobile devices/computer screens.

Customer's signature on artwork or confirmation of approval via email is contractually binding for payment of all services rendered.

All artwork must be approved by the customer with an authorized signature or email approval before a job can be entered into production.

It is the customer's responsibility to ensure that the proof is correct in all areas. Please be sure to double-check spelling, grammar, layout and design before approving artwork. If a proof containing errors is approved by the customer, customer is responsible for payment of all original costs of printing, including corrections and reprints.

It ultimately depends on the amount and type of printing you need. Some orders may be completed within 24 hours and some may take a week. When placing your order, just ask our team for an estimate date for completion and delivery.

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Why don't you contact us using the button below or you can simply drop us a line on 01204 397 522

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